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The Hillsborough County Public Library Cooperative (HCPLC) includes the Tampa-Hillsborough County Public Library System, the Bruton Memorial Library in Plant City, and the Temple Terrace Public Library in Temple Terrace. Together, these libraries serve over 1 million customers and share a common mission of promoting lifelong learning and an enhanced quality of life for all residents of Hillsborough County.
Since September 1, 1999, library customers have benefited from being members of HCPLC through increased access to materials and programs, and the ability to request, borrow and return materials at all partner libraries. In addition to traditional resources like books and audiovisual materials, free library resources also include:
- Downloadable eBooks and Audiobooks
- Access to over 80 unique databases
- Public meeting room spaces
- Internet access, including WiFi at all locations
- Events and activities for all ages
- Assistive technology
- Interlibrary loan
- Bookmobile, Cybermobile and other outreach services
Our libraries provide welcoming environments, a broad range of relevant materials in a variety of formats, and highly qualified, customer-focused employees. We are always looking for ways to better serve our community and invite you to contact us with questions, comments, purchase suggestions and program feedback.
Are you new to the area? Learn more about our library locations and the requirements to obtain a library card. For more information about other county resources, please visit the Hillsborough County Government website.
Are you interested in volunteer, internship or job opportunities at the library?
- Teens can learn more about volunteer opportunities by joining their local library's Teen Advisory Board (TAB).
- Adult volunteers may contact the library's Volunteer Coordinator to complete a volunteer application.
- College students wishing to complete field work or special projects should submit their request to the Chief Librarian of the library location where placement is desired.
- Employment opportunities for the libraries in the Hillsborough County Public Library System can be viewed at each member library's respective job posting site:
To establish guidelines for determination of refunds to customers of Library Services.
The Board of County Commissioners approves and adopts a policy for the refund of fees to customers of Library Services.
In cases where a Library Services customer has reported a book or other library material charged out to them as lost and has paid the replacement cash of the item and later the item is recovered and returned in good condition, the amount paid to replace the item shall be refunded to the payor. No refunds shall be made for overdue fines on such items.
OVERSIGHT RESPONSIBILITY: Customers requesting refunds shall present a valid receipt for payment within two years of date issued. Library Services shall review and approve requests for refunds when the request is accompanied by proper documentation including proof of payment.
The Accounting Department is authorized to refund monies paid to Library Services upon receipt of a written request approved by the Director of Libraries.
All refund requests other than those cited above must be acted on separately by the Board of County Commissioners.
Approved by Board of County Commissioners
Date: February 4, 2004
Refund requests should be directed to 813-273-3652.
Tampa-Hillsborough County Public Library System
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